Digital Marketing , Digital Transformation , Optimisation

What to do about Google's Search Generative Experience (SGE)

Author: Stuart Lane
July 26, 2024
The landscape of online search is undergoing a revolutionary transformation with the introduction of Google's Search Generative Experience (SGE). This cutting-edge technology, driven by generative AI, is going to redefine how we interact with search engines, making the process more intuitive, efficient, and dynamic. As SGE begins to roll out to users in the US and select global markets, it’s essential to understand what this means for users, content creators, and the broader digital ecosystem.
 

Let's delve into what SGE is, how it functions, and what it means for your business.

What is Google’s Search Generative Experience (SGE)?

SGE represents Google's early steps towards integrating generative AI into its search engine. This integration promises to enhance the way search results are presented and interacted with, making the process of finding information more streamlined and effective. According to Google's official overview:

 

"SGE is an early step in transforming the Search experience with generative AI. When using SGE, people will notice their search results page with familiar web results, organised in a new way to help them get more from a single search."

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Key Features of SGE

Complex and Descriptive Queries

With SGE, users can ask more intricate and detailed questions. This allows for a deeper exploration of topics and a more personalised search experience. Whether you're looking for nuanced information or specific details, SGE is designed to handle and respond to these complex queries efficiently.

 

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Quick Summaries and Relevant Links

One of the standout features of SGE is its ability to provide concise summaries of topics. This helps users quickly grasp the gist of a subject while offering links to dive deeper into the content. This combination of summary and depth ensures that users can get a comprehensive understanding without feeling overwhelmed by information.

 

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Task Initiation and Content Generation

SGE isn't just about finding information; it's also about taking action. From writing drafts to generating images, SGE facilitates immediate task initiation directly from the search interface. This seamless integration of search and action empowers users to accomplish tasks faster and with greater ease.

 

Conversational Follow-Ups

The ability to ask conversational follow-up questions makes SGE an interactive tool. Users can refine their searches, seek clarifications, and explore related topics in a conversational manner, making the search process more dynamic and user-friendly.

 

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What is the impact on traditional search?

Shifting Organic Listings

The introduction of SGE has significant implications for traditional organic search listings. Conventional listings are pushed further down the page, leading some to predict an estimated 20-60% loss of natural traffic from page one of Google, with some estimates reaching as high as 80%. This shift means it will be crucial for businesses to align a clear SEO strategy so they are not getting lost in the new world of AI generated search engine results.

 

Importance of Google Reviews

In the SGE framework, reviews are summarised, but currently, only Google Reviews are being used. This heightens the importance of gathering positive Google Reviews, as they become a crucial factor in how content is presented and perceived within search results.

 

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Response to Competitors

SGE is Google's strategic response to chat based AI competitors like ChatGPT (from OpenAI) and Perplexity, which offer simplified and conversational search experiences.  Also Google are responding to general loss of smartphone market and mindshare to providers like Tiktok - another example of where users are showing themselves to be keen for quick single bitesize pieces of information rather than a choice of search results. By integrating generative AI, Google aims to retain its dominance by providing a similarly streamlined and user-centric experience.

 

Navigating the New Search Landscape

Experiment with Google AI Labs

Content creators and businesses should actively engage with Google's AI experiments to understand how their content is being affected and how they can optimise it for SGE. Experimenting with queries related to your site's subject matter can provide valuable insights into the new search dynamics.

 

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Focus on Intent

Understanding and catering to user intent is more critical than ever. Google categorises intents into "I want to know, do, buy, go," and content should be tailored to meet these specific needs. High-quality, intent-driven content will be more likely to surface prominently in SGE results. It will be crucial as a business that you are regularly updating content on your website so that you can be seen. Google are thinking about the 5 most likely queries for a subject not just 1 so its time to think like this with your content.

 

Enhance Contextual Relevance

Contextual relevance is key in the era of SGE. Use tools like AlsoAsked to anticipate and address user questions comprehensively. Providing unique and personal content that addresses these questions will increase the chances of your content standing out.

 

Prioritise Reviews - particularly Google Reviews

Given the emphasis on Google Reviews within SGE, actively encouraging satisfied customers to leave positive reviews can significantly impact how your content is perceived and ranked.  The relationship between SGE and reviews is likely to evolve fast so it may be that more links to 3rd party review websites and use of live review widgets could become even more important in your web presence.

 

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In conclusion...

 

Google's Search Generative Experience marks a pivotal shift in the search landscape. By leveraging generative AI, SGE Google believes it will offer a more sophisticated, efficient, and user-friendly search experience. For users, this could mean faster access to relevant information and the ability to initiate tasks directly from search results. For content creators and businesses, it requires a strategic pivot towards more intent-focused, high-quality content and an increased emphasis on positive Google Reviews. As SGE continues to evolve, staying informed and adaptable will be crucial in navigating this new era of search. 

 
Appius have been successfully delivering SEO and content strategies for clients since 1998. SEO and copywriting is part of our digital marketing services, delivered by our Experience & Engagement team who are part of a full service digital agency offering.
 
Reach out to the Appius team today using our contact form to find out how our specialist expertise can elevate your current SEO and content strategies to the next level.
 
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About Author
Stuart Lane
Stuart Lane

Stuart Lane has been working in digital since 1998 starting up home shopping at Sainsburys then working agency side leading global user centred design projects for global clients like Vodafone. He has been Head of Experience and Engagement at Appius since 2004.
In this role he leads the company’s expertise and delivery of ux, creative, SEO and digital marketing, analytics and user centred design. He also leads the company strategy on the use of split testing and personalisation tools, as well as data and AI with the support of two data scientists in his team. He is excited to be bringing data to bear for insight and to create AI driven experiences that really embody the essence of your organisation, brand, products and services in your digital channels.
With over 20 years of experience in the industry and having personally conducted over 500 interviews with real users of websites, portals and apps, Stuart’s journey has been marked by a deep passion for making digital marketing and experiences really work and evolve for the website users. He can combine your objectives with answers to the needs and problems of your target audience, and with his team of experts can provide an important ingredient to the success of your digital product strategy.

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